Privacy Policy

Last updated: June 2026

1. Information We Collect

When you use GoFans, we collect information you provide directly and information generated through your use of the platform.

  • Account information (name, email, phone number)
  • Payment information (UPI ID, bank account details, RuPay card details)
  • Content you upload (posts, images, messages)
  • SGI declarations and AI content metadata
  • Usage data (device info, IP address, browser type)
  • Communications with us (support requests, feedback)

2. How We Use Your Information

  • To provide and maintain the GoFans platform
  • To process payments and distribute creator earnings
  • To moderate content using AI and human review
  • To label SGI content and embed tamper-resistant metadata as required by IT Rules 2026
  • To comply with Indian law and regulatory requirements
  • To send mandatory quarterly advisories as required by IT Rules 2026
  • To detect and prevent fraud or policy violations
  • To preserve evidence for law enforcement upon lawful request

3. Content Moderation

GoFans uses AI systems and human moderators to review uploaded content. Content is scanned to ensure compliance with our policies and Indian law. This process is automated and applied to all uploaded material. Content that violates our policies may be removed and your account may be suspended or terminated.

4. SGI Metadata and Labelling

For content declared as Synthetically Generated Information (SGI), GoFans embeds permanent, tamper-resistant metadata containing a unique identifier traceable to our system. Continuous, prominent on-screen labels are applied to identify the content as synthetic. This metadata cannot be removed by users and is retained for evidentiary purposes.

5. Data Sharing

We do not sell your personal information. We may share your data with:

  • Payment processors to facilitate UPI, RuPay, and NEFT transactions
  • Law enforcement when required by Indian law
  • Service providers who assist in platform operations
  • Victims or their authorized representatives upon lawful process to disclose SGI violators

6. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.

7. Your Rights

Under Indian law, you have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent for data processing

8. Data Retention

Upon account deletion or the removal of content, GoFans is legally obligated to retain user registration data, upload logs, and relevant metadata for a minimum of 180 days for investigatory purposes as required by IT Rules 2026. SGI metadata is retained for the duration required by law.

9. Mandatory Quarterly Advisories

By using GoFans, you consent to receiving mandatory notifications at least once every three months via email, push notification, or in-app pop-up. These advisories detail the platform's Terms of Service, the prohibition of unlawful SGI/deepfakes, and the legal and penal consequences of violating these rules.

10. Grievance Redressal

GoFans provides a dedicated Grievance Officer with contact details permanently displayed on the platform. Grievances are acknowledged within 24 hours and resolved within 7 days. Urgent content-related grievances are resolved within 36 hours. Contact: grievance@gofans.in

11. Cookies

GoFans uses cookies and similar technologies to maintain sessions, remember preferences, and analyze usage patterns. You can control cookies through your browser settings.

12. Children's Privacy

GoFans is not intended for users under 18 years of age. We do not knowingly collect information from children. If we become aware that a child has provided us with personal data, we will take steps to delete it.

13. Changes to This Policy

We may update this policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

14. Contact Us

For questions about this Privacy Policy, contact us at privacy@gofans.in. For grievance redressal, contact grievance@gofans.in.